Contact information

At Digital Art Junky, we value open communication and strive to provide excellent customer service. We are here to assist you with any questions, concerns, or feedback you may have. Please take a moment to review our contact policy for the best possible experience.

Contact Methods:

• The preferred method of contact is via email.
• For general inquiries, support, or any other matter, please reach out to us at anna@digitalartjunky.com.
• We aim to respond to all emails within 1-2 business days (excluding weekends and holidays).

Information to Include:

• When contacting us, please provide clear and concise information regarding your inquiry or issue.
• For order-related queries, kindly include your order number and any relevant details to help us assist you more efficiently. If you do not have access to your order number, the first and last name you used on the order also works. 
• If you encounter any technical problems, please describe the issue in detail and include any error messages or screenshots if applicable.

Customer Support Hours:

• Our customer support team operates during regular business hours, Monday through Friday.
• We are closed on weekends and major holidays.
• While we strive to respond promptly, please note that response times may vary during peak periods.